Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies.
These pieces of information are used to improve services for you through, for example:
- enabling a service to recognise your device so you don’t have to give the same information several times during one task;
- measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.
You can manage these small files and learn more about them from Directgov: Internet browser cookies – what they are and how to manage them.
For further information on how to control and delete cookies, visit About Cookies.
- improve our understanding of how people use our website, through web analytics;
- measure the effectiveness of online marketing campaigns.
We do not use these cookies to identify you personally and we never share this information with other organisations for marketing, market research or commercial purposes.